After hours tech support guy called my cell phone a few hours ago. I was feeling a bit snarky, so I didn't answer the phone. If he's bugging me after hours about work stuff, and it's important, he'll leave a message. If it's not important or he can actually figure it out on his own, he should hang up the phone and try to figure it out on his own! Better yet, if it's not important he shouldn't even freaking call me!!!!!!!!!!!!!!!!!!!!!!!!
The IT people at work really should be able to do things for themselves! He called back a few minutes later and left a voice mail. The Internet connection for a branch office was down and he didn't know how to contact the Internet Service Provider for that office. He knew who the Internet Service Provider was, but didn't know how to contact their tech support. I didn't know either, so I actually looked it up in our list of support contacts. Everyone in my IT department knows about that list of support contacts! After hours tech support guy has a copy of those contacts on his Blackberry. Sheesh.
My apologies for the gratuitous use of exclamation marks!
Saturday, May 31, 2008
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